Frequently Asked Questions
What types of services do you provide?
- Personal care (bathing, dressing, grooming)
- Medication reminders
- Companionship
- Meal preparation
- Light housekeeping
- Mobility assistance
- Respite care
- Specialised dementia/Alzheimer’s care
Are your caregivers trained and certified?
Yes, all caregivers undergo background checks, training, and are certified where applicable.
Are your caregivers trained and certified?
Yes, all caregivers undergo background checks, training, and are certified where applicable.
Is your service available 24/7?
Yes, we offer flexible scheduling from hourly visits to 24/7 live-in care.
How much does home care costs?
Costs vary depending on the level and duration of care needed. We offer personalised care
plans to fit your budget.
Do you offer free consultations?
Yes, we provide a free in-home or virtual consultation to assess your needs and develop a care plan.
How do you create a care plan?
After a detailed assessment, we design a personalized care plan based on medical needs, personal preferences, and family input.
Can the care plan be adjusted?
Absolutely. Care plans are reviewed regularly and adjusted as needs change.
How do you match caregivers with clients?
We consider personality, care needs, cultural preferences, and scheduling availability to make the best possible match.
What measure are in place for client safety?
We conduct regular caregiver evaluations, client feedback check-ins, and ensure all safety protocols are followed.
What if the assigned caregiver is unavailable?
We have backup caregivers on-call to ensure continuity of care.
Can family members get updates on care?
Yes, we maintain open communication and provide regular updates to designated family
members.
How soon can services begin?
In many cases, we can start care within 24-48 hours of the initial consultation.
What areas do you serve?
South Peninsula, Tokai and Constantia
How do i get started?
Call us on 063 660 4851 , fill out the inquiry form on our website, or email us on info@mobilefrailcare.co.za to schedule a consultation.
Delivering Compassionate Care to Your Door.